Our Policies are enforced regardless of circumstance. All reservations, even those cancelled prior to the policy are charged a $10 cancellation fee. Any reservation may be rescheduled to a later date, at no charge prior to the cancellations deadline. Camping is an outdoor activity, therefore, we cannot be held responsible for weather, illness, work schedules or other situations; therefore, our cancellation policy is enforced regardless of circumstance.
Our Campsite Reservation Policy:
RV & Tent Campsite Reservations: A deposit will be charged to your credit card when you make your reservation. Holidays require a three night minimum stay at the holiday rate, paid in full deposit at the time of reservation. Special event Weekends are a two night minimum stay at the special event rate, paid in full deposit at the time of the reservation. All other reservations require one night’s deposit. All deposits are required and will be charged to your credit card at the time of the reservation. You’ll receive a confirmation email once you’ve completed your reservation. Please check your confirmation and make any necessary corrections.
RV & Tent Campsite Cancellation Policy: We cannot be held responsible for weather, illness, work schedules or other situations; therefore, our cancellation policy is enforced regardless of circumstance. Cancellations made after deadlines will result in forfeiture of deposit. Any reservations made after these deadlines require non-refundable deposits.
Need to Cancel? If you are unable to honor your reservation, you must call and cancel prior to the deadlines listed below for your RV or tent reservation. Please call 814-789-3251 before these deadlines to receive your deposit refund, minus a $10 cancellation fee. *All cancellations will incur a $10 cancellation fee. You must talk to a person to receive a confirmed cancellation. Messages on an answering machine do not qualify as a confirmed cancellation.
Want to move your Reservation? A reservation may be moved to another weekend (prior to the cancellation deadline) at no additional charge.
RV & Tent Campsite Cancellations: Seven (7) days notice (call by 4:00 pm) is needed for a holiday or special event weekend less $10.00 cancellation fee. All others require forty eight (48) hours notice (call by 4:00 pm two (2) days prior to your arrival) is required to receive a refund less $10.00 cancellation fee.
We accept reservations for specific sites, but reserve the right to make substitutions if needed.
We do not give refunds for early departure, inclement weather, or evictions.
All discount requests, rain checks, or coupons must be presented at Check in. We do not provide refunds after check-in to honor discounts, gift certificates, free camping coupons, or special promotions.
Rain Checks: Are issued for bad weather or family emergencies at the discretion of management.
Only one discount per customer per visit. No other discounts or coupons may be used with club discounts, rain checks, weekly, monthly or seasonal rates.
Coupons & Rain Checks are not accepted on Holiday or Special Event weekend nights but may be used to extend the holiday weekend on any regular rate night prior to or immediately following the holiday rate nights.
Reservations for next season may be made this year on that weekend, before you leave. If you’d like to reserve the same campsite that you are on this year for the same weekend next year, you may do so (this year) before you leave. If you fail to make the reservation prior to leaving, that site is considered “available” and may be reserved by anyone requesting it, immediately after the holiday this year.
Have Questions? Try our Frequently Asked Questions page or call us at 814-789-3251! We’re here to answer your questions for you!
Recommendations for making Reservations:
Reservations Note: The best days to call to make a reservation are Sunday thru Thursdays, 9:00 am – 5:00 pm. Call us at: 814-789-3251. We’re happy to assist you.
To Make A Reservation Request Electronically: Complete and submit your reservation at the link provided. KOA requires a credit card to be charged at the time the reservation is made. You will be assigned a campsite by KOA. Holiday & special event Weekends (Memorial Day, July 4th, Labor Day, & Special Event Weekends [i.e. Sept. 20, & 27]) reservations require payment in full at the time the reservation is made. All other reservations require a deposit of one night at the time the reservation is made. The balance requires payment in full at the time of check-in by cash (in person), or with a debit card or credit card. If you want a specific site, or if KOA tells you there are no sites available for your selected date, please check with us by calling the office.
KOA processes reservations in real time. However, if you wish to talk to a real person to make your reservation right now, you may do so by calling our office at: 814-789-3251 with a credit card ready to make your reservation during normal store/office hours. Thank you.